Help and Frequently Asked Questions

Angelantoni Large
Application Refrigeration

Rollex is proud to announce the arrival of the Angelantoni range of large application refrigerators and freezers.

The range includes:

Fridges
Freezers
Blood Banks
Mortuary Cabinets
Ultra-Freezers

Click Here to visit our Angelantoni page and then contact us to discuss your needs.

Remote Alarm Monitoring for Your Medical or Laboratory Refrigeration

One of the worst medical and laboratory disasters that can occur is when your refrigeration fails and you don't know it has happened until it is too late.

Our remote monitoring devices can alert you via telephone or flashing alarm in the event of power failure or a drop in temperature.

This is peace of mind to prevent to loss of stock or critical experimental data or specimens.

Click Here to find out more.

Here you will find your most frequently asked questions and their solutions. If you do not find your soloution please do not hesitiate to contact Rollex during buisiness hours.
Fridge Displays My Fridge shows “AL” My Fridge shows “HI” My Fridge shows “LO” My Fridge shows “DF” or “Def” My Fridge has iced up My fridge shows a max over 8

My Fridge shows “AL” Detail: This means that the fridge has gone into alarm mode What to do: Acknowledge/cancel the alarm by pressing the reset key. Is the fridge too warm? Check that it cools (the door may have been left open or held open too long). If it cools you may continue to operate. If it doesn’t cool – Ring Rollex for assistance. Is the fridge too cold? Call Rollex for assistance Back to top
My Fridge shows “HI” Detail: This means that the fridge has gone into HI alarm mode What to do: Acknowledge/cancel the alarm by pressing the max (>>) key for 2 seconds Does it make sense for the fridge to be too warm? Check that it cools (the door may have been left open or held open too long). If it cools you may continue to operate. If it doesn’t cool – Ring Rollex for assistance. Back to top
My Fridge shows “LO” Detail: This means that the fridge has gone into LOW alarm mode What to do: Acknowledge/cancel the alarm by pressing the min (<<) key for 2 seconds. Call Rollex for assistance. Turn off fridge. Back to top
My Fridge shows “DF” or “Def” Detail: This means that the fridge has gone into DEFROST mode What to do: Nothing – this is quite normal as it should defrost approx 3 times a day. Back to top
My Fridge has iced up Detail: There is an ice build up on the back of the fridge (inside) What to do: You need to defrost the fridge by Turn fridge off Use a hair dryer to melt the ice away from the cover plate Gently remove (unclip) cover plate Use hairdryer to remove ice from cold plate Ensure that ice is removed from behind cold plate Turn fridge back on You need to investigate why the fridge has iced up. Normally it is because There is too much stock There is insufficient space between the top of the fridge and the bench There has been a power surge or other interference Or some combination of these Call Rollex for assistance Back to top
My fridge shows a max over 8 Detail: The Max displayed is over 8 degrees. What to do: It is quite acceptable for the fridge to sometimes show a maximum over 8 degrees. The important issue is whether it is going into ALARM mode. If it doesn’t alarm it means that the fridge may have been over the range for a short time – but under 15 mins. Be aware that we can adjust the fridge to run colder at the top (without affecting the bottom temp), however it is getting the compressor to work harder than is necessary. Back to top